Podcast

What is a Client-Side Team? [And what makes them so important?]

What is a Client-Side Team? [And what makes them so important?]

Before we begin our new podcast series on managing supplier relationships, Amit Kapoor explores what a client-side team is and what makes them so important to any complex transformation programme. We also look at how you go about building one, as well as what...

S1 E5: IT Disputes – Different IT Dispute Specialists

S1 E5: IT Disputes – Different IT Dispute Specialists

In the final episode of our podcast series on IT disputes, Amit Kapoor explores how you can get help when you are in a dispute. We look at the 3 types of dispute professionals you are likely to come across, and the specific characteristics of each of those types. What...

S1 E4: IT Disputes – Recoverable Damages in IT Disputes

S1 E4: IT Disputes – Recoverable Damages in IT Disputes

In the penultimate episode on our podcast series on IT disputes, Amit Kapoor explores the recoverable damages that can be awarded to a party that wins in a court. We also look at how you can apply the learnings from these ‘heads of losses’ when managing programmes on...

S1 E3: IT Disputes – Crystallising an IT Dispute

S1 E3: IT Disputes – Crystallising an IT Dispute

This week, Amit Kapoor explains what crystallising a dispute means, and why it is more of an art than an exact science. We also look at 3 considerations that you should take into account when deciding whether or not to crystallise a dispute. What is The Commercial...

S1 E2: IT Disputes – The Competing Version of Events

S1 E2: IT Disputes – The Competing Version of Events

In Episode 2 of Commercial Matters, Amit Kapoor explores the common version of events that tend to be argued by a buyer and a supplier locked in an IT dispute. We also look at 3 things you can do in a programme upfront, to avoid the other side relying on such versions...

S1 E1: IT Disputes – What Makes Them Different?

S1 E1: IT Disputes – What Makes Them Different?

In Episode 1 of our new series on IT disputes, Amit Kapoor explores what makes such disputes complex, costly to resolve, and so common. We also look at learnings we can take from disputes to avoid them happening in the first place. What is The Commercial Matters...